About Us

 

What We Do

As a small business, we know how much work it takes to be successful, which is why we're committed to helping businesses thrive in an online world with professional websites, email services and effective online marketing. Our solutions get you online quickly and help you increase sales – with the help of a dedicated support team.We develop our own software and take great pride in our multiple state-of-the-art data centers, providing the best in security and reliability, so you can focus on what matters most to your business. Our in-house website designers and developers continually deliver powerful new features to help you grow.

 

Who We Serve

More than 40,000 companies of all sizes around the world trust us for websites, email and online services. While we take pride in our extensive and diverse customer base, we never forget what's at the heart of our mission – meeting every customer's unique needs with friendly, knowledgeable and fast service.How

 

We Started

PSPinc is proud to celebrate its 30th anniversary in business, having rapidly grown with the age of internet these past three decades. What started as a one-man operation in 1987, developing software out of a room in his apartment on Mercer Island and serving a handful of clients, has since grown into a full-service web hosting, design and marketing solutions company now headquartered in Bellevue, housing 50* employees and providing service to thousands of clients worldwide. Our groundbreaking technology has aided in globalizing software solutions and driving innovation in the web space.

 

Founder Ken Uchikura, 1987

How We Started

Founded in 1987 on Mercer Island, Washington by Ken Uchikura, the vision for PSPinc was to help the Japanese market grow by popularizing the PC in Japan using already established U.S. software technology. At the time, the use of personal computers was minimal in Japan, in part because software solutions built in the U.S. were limited to domestic machines – unfit for Japanese hardware and language requirements. Ken sought to fix this disconnect and close the technology gap between the two countries. For the next 10 years, PSPinc licensed, exported and published U.S. software for Japan from our home office in the States. We provided translation and adaptation services to American software companies that wanted to enter the Japanese PC market. At the same time, we published KanjiWORD, a Japanese-language word processing software, enabling Japanese language capabilities for users of non-Japanese versions of Windows.

 

Following that success, we published KanjiKIT, which became the standard software for using Japanese tools on non-Japanese versions of Windows.In the 1990s, PSPinc shifted focus to offer proprietary software applications and internet services to businesses of all sizes domestically and abroad. In 1995, Ken brought a T1 internet line into PSPinc’s office, which was followed by the first web server going online in January 1996. A data center was built in 2000 to provide reliable, secure web and email hosting services to PSPinc’s first clients seeking a presence on the web. With that, websites were developed for companies such as Tully’s Coffee, Pro Golf Discounts and Park Place LTD in Washington. Our web services eventually outgrew our internal data center so we moved into the data center at Fisher Plaza in July 2007, where it currently resides and is overseen by our dedicated server team. In 2009, PSPinc broke ground on a secondary data center at our Bellevue headquarters, giving us the capacity to service more than 40,000 customers. That same year, Ken Uchikura stepped down as CEO to focus on research and development for the future, naming Mayumi Nakamura as his successor, and she remains PSPinc’s current President and CEO.

 

Over the years, we have grown into a team of skilled software designers, web and graphic designers, programmers, account managers, customer service and support to keep up with the ever-changing world of online business.